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              Evangeline-May's Shipping Policy               

               Shipping - Refund & Return Policy               

               Shipping - Refund & Return Policy               

      Evangeline May's Shipping & Returns Policy's.      

 Shipping Details

At Evangeline May we deliver our order using of Royal Mail shipping with included worldwide tracking and a potential signature needed at-door. If having issues with a purchase and shipment details, Please contact us: @contactevangelinemay@gmail.com.

Items shipping may cost more/less depending on lots of different location as we ship worldwide.

Weight of large orders as an extra fee is totally covered by us.

Shipping Costs & Worldwide Shipping

Worldwide shipping is available to all our customers.

UK - 3-4 Days Shipment, £3.95

USA - 7-8 Days Shipment, £22.95

Australia7-8 Days Shipment, £21.40

Switzerland7-8 Days Shipment, £13.25

Canada - 7-8 Days Shipment, £19.60

Worldwide - 8-9 Days Shipment, £14 - £23.50

When our stores are packed with orders, there are rare shipping delays. The latest your order will be shipped out will be between 4-5 days. However you're always welcome to send us an email OR use the chat-box bellow to question our team upon your orders arrival. We respond quick!

There are some courtiers we are currently having issues with due to customs. These places are the following: EU, The republic of Ireland, Hawaii and any off-costal small destinations due to strict customs issues.

European shipping details

Unfortunately, we are still in communication with international customs as to when we can ship our orders to Europe. However, we have a guaranteed future with you're shipping forever being inclusive on the website page!

Though thankfully, we are able to take a very small handful of orders!

For the time being we're offering EU shipment for all orders £175 or more with included free shipping!

If you're interested, please contact us with the products you want to proceed to order via Instagram DM or email! This is only a temporary issue, soon we will have an option for all customers to be able to checkout via our website

                        Requesting a Return/Refund.                        

Refund Due to fit or unwanted item

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Refund Due to damaged item in storage or transit

At Evangeline May, we stand behind the quality of our products. If you receive a faulty item, please contact our customer service team within 14 days of receiving your order . You can reach us via email at contactevangelinemay@gmail.com, and we will be happy to assist you in processing AND covering all shipping costs. We also will likely if requested send a personal discount to purchase any of our dresses from our stores as an apology. Please provide clear photos of the faulty item and a brief description of the issue to expedite the process and read the paragraph bellow.

 

Please keep in mind we re-take photos of each individual item before packaging all products up. This is to provide our own proof against buyers who request refunds due to reasons such as: destroying an item because return did not meet our refund-conditions above. We strive to ensure that our customers are satisfied with their purchases and will work diligently to resolve any issues with faulty items promptly and to your satisfaction.

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